🔹 Correct Answer: 300
📍 Location in Audio Script: 📍Q1 "MAN: And it isn't far from the beach, either - only **300** metres, and only around half a kilometre to some shops..."
🔹 Analysis of the Answer: The question asks for the distance from the **beach** in metres. The speaker explicitly states the distance as **300** metres.
⚠️ Potential Traps: "**Half a kilometre**" (**500 metres**) is a distractor, as it is the distance to the **shops**, not the beach.
⭐ Key Learning Point: Pay close attention to the **object of the measurement** (**beach vs. shops**) to select the correct number.
🔹 Correct Answer: Sunshade
📍 Location in Audio Script: 📍Q2 "WOMAN: Something to do with sun... Sunshine, is it? MAN: I think you meant the **Sunshade** Apartments."
🔹 Analysis of the Answer: The woman can't read her notes, but the man corrects her, suggesting the name is the **Sunshade** Apartments.
⚠️ Potential Traps: The woman's guess, "**Sunshine**," is a distractor.
⭐ Key Learning Point: In conversational exchanges, be prepared for one speaker to guess or self-correct, and listen for the **definitive term** provided by the knowledgeable speaker.
🔹 Correct Answer: balcony
📍 Location in Audio Script: 📍Q3 "MAN: Actually it's quite reasonable. It's an older style house with Greek paintings in every room, and a **balcony** outside."
🔹 Analysis of the Answer: The notes list a feature alongside Greek paintings. The speaker mentions a **balcony** outside, which fills the gap.
⚠️ Potential Traps: **None**, this is a direct list of features.
⭐ Key Learning Point: Look for features introduced by coordinating conjunctions like "**and**" to complete a list.
🔹 Correct Answer: forest(s)
📍 Location in Audio Script: 📍Q4 "WOMAN: What are the views like? MAN: Well, there are **forests** all round and they hide a supermarket just down the road..."
🔹 Analysis of the Answer: The question asks what the apartment overlooks. The speaker says there are **forests** all around.
⚠️ Potential Traps: "**Supermarket**" and "**disco**" are mentioned as being nearby, but they are not what the apartment **overlooks**.
⭐ Key Learning Point: The phrase "**What are the views like?**" signposts that the answer will be a noun describing the **scene or landscape** (**forests**).
🔹 Correct Answer: 319
📍 Location in Audio Script: 📍Q5 "WOMAN: And the price? MAN: **£319** at that time, but if you leave it till November it goes down by 40%."
🔹 Analysis of the Answer: The question asks for the price during the desired time (last week of October). The price is **£319**.
⚠️ Potential Traps: The **40% discount** is a distractor because it applies only to **November**, which is too late for the customer.
⭐ Key Learning Point: Note the **condition or timeframe** attached to a price. The price that applies **now or at the desired time** is the correct answer.
🔹 Correct Answer: 10,000
📍 Location in Audio Script: 📍Q6 "MAN: ...our maximum is **£10,000**."
🔹 Analysis of the Answer: The question asks for the maximum claim for cancellation on the Greek Island Holidays policy. The speaker confirms it is **£10,000** (improving on the competitor's £8,000).
⚠️ Potential Traps: "**£8,000**" is the maximum amount from the competitor's policy and is a common distractor.
⭐ Key Learning Point: When **comparing policies**, the correct answer is the detail relevant to **your company's product/policy**.
🔹 Correct Answer: relative
📍 Location in Audio Script: 📍Q7 "MAN: And we also allow a **relative** to travel to your holiday resort."
🔹 Analysis of the Answer: The additional benefit, beyond the £600, is allowing a **relative** to travel to the resort.
⚠️ Potential Traps: "**Representative**" is mentioned as what the competitor's policy offers, making it a distractor.
⭐ Key Learning Point: Listen for **contrast** (e.g., "another difference there") to highlight a key benefit your policy offers over a competitor's.
🔹 Correct Answer: missed
📍 Location in Audio Script: 📍Q8 "WOMAN: Nothing, as far as I can see on this form. Don't you have **missed** departure?"
🔹 Analysis of the Answer: The benefit listed is for not getting on the plane, which the man calls **missed departure**.
⚠️ Potential Traps: **None**, this is a clear vocabulary fill for the benefit type.
⭐ Key Learning Point: Be ready for the test to use an **inquiry format** (e.g., "**Don't you have...**") to provide the missing term.
🔹 Correct Answer: item
📍 Location in Audio Script: 📍Q9 "MAN: ...up to £3,000, but not more than £500 for a single **item**."
🔹 Analysis of the Answer: The note states the maximum claim for a single object is £500. The speaker uses the word **item**.
⚠️ Potential Traps: "**Laptop**" is mentioned, but only as an example of what might need separate insurance.
⭐ Key Learning Point: The word "**single**" acts as a qualifier, pointing directly to the noun **item**.
🔹 Correct Answer: Ludlow
📍 Location in Audio Script: 📍Q10 "MAN: Your name is? Ben - **Ludlow**. That's **L-U-D-L-O-W**."
🔹 Analysis of the Answer: The man gives his full name and spells his surname, **Ludlow**, which is the required information.
⚠️ Potential Traps: The first name, "**Ben**," is given, but the gap requires the **surname**.
⭐ Key Learning Point: When a name is requested, the speaker often provides the surname, then **spells it out**. Focus on the spelled part.
Audio Script - PART 1 (Questions 1-10)
WOMAN: Hello, this is Greek Island Holidays, how can I help you?
MAN: Oh, hello. I'm hoping to book a holiday in Greece, for the last two weeks in October. I've been looking at your brochure, and I'm interested in the apartments on offer in **Pefki**. They look very attractive.
WOMAN: Yes, they are. I have three or four to suggest. If you go to page 74 of the brochure, you'll see the **Blue Bay Apartments** - which are very popular. They're on a hillside, overlooking the sea.
MAN: Ah, yes. WOMAN: They're reserved for the last two weeks in October, and 📍Q1 it isn't far from the beach, either - only **300** metres, and only around half a kilometre to some shops - so, that sounds a possibility, doesn't it?
MAN: Yes. What about the price? WOMAN: For two people, it's £219 per person - so, that's £438.
MAN: Okay. Now, the next ones. WOMAN: 📍Q2 The **Sunshade** Apartments. I think you meant the **Sunshade** Apartments. MAN: Oh, yes, that's it.
WOMAN: They're right on the beach, and have a lovely pool. MAN: Yes, I can see that - they also have a separate children's pool, too. WOMAN: Yes, I think they have a reputation for being good for families.
MAN: I see. WOMAN: I think it's fair to say they're generally very well-equipped. MAN: And the price? WOMAN: £499 for two people.
MAN: Okay. And then, there are the apartments called **The Grand** - they're quite a bit more expensive, aren't they?
WOMAN: 📍Q3 Actually it's quite reasonable. It's an older style house with Greek paintings in every room, and a **balcony** outside. MAN: **Balcony** - that's nice. WOMAN: And 📍Q4 what are the views like? MAN: Well, there are **forests** all round and they hide a supermarket just down the road... and there's a disco nearby too. WOMAN: Is that right? 📍Q5 And the price? MAN: **£319** at that time, but if you leave it till November it goes down by 40%.
WOMAN: Now, I see you also do some insurance. Can you give me some details of that? MAN: Yes, of course. WOMAN: It seems quite comprehensive. MAN: Well, it's certainly got the main things. 📍Q6 If the holiday's cancelled on the policy I've got, you can claim £8,000. We can improve on that, **Ms Nash**. For Greek Island holidays, our maximum is **£10,000**.
WOMAN: And if you go to hospital, 📍Q7 we allow £600... And we also allow a **relative** to travel to your holiday resort.
MAN: That's good - another difference there. WOMAN: And what about not getting on the plane? MAN: 📍Q8 Nothing, as far as I can see on this form. Don't you have **missed** departure? WOMAN: Yes, we do. It's covered, up to £500.
MAN: And loss of personal belongings? WOMAN: 📍Q9 Yes, up to £3,000, but not more than £500 for a single **item**. MAN: Okay. That seems to be fine. WOMAN: 📍Q10 I'll just check I've got your name right. **Ludlow**. That's **L-U-D-L-O-W**.